Regulation
authorities have been challenged many a time by subject organisations regarding
the laborious and often costly requirement of meeting subjects face to face to
get to know their customers better.
In most
jurisdictions, the fact that the customers are online immediately mandates them
as high risk. In a world that is every day moving towards a more online culture
with services and products being sold online, makes such customers the norm. This
is increasing the risk of subjects to the maximum for one simple requirement –
you haven’t gone through the unjustified cost and hassle to get to meet your
client in person.
There is
light at the end of the tunnel however, as we are seeing jurisdictions that are
starting to warm up to the idea that new online technologies could replace the
need of actually meeting the subject in person. Malta, Germany and Spain have already
amended their directives to indicate such conformance and clients are starting
to use this technology to reduce their risk at no cost whatsoever.
KYC Portal
is the first and currently the only compliance product on the market that has a
fully embedded face-to-face video conferencing tool that allows you to conduct
an instant meeting with any of your subjects at any point in time. The only one
on the market that has all of the following features just to help regulators feel
comfortable with such technology:
- The
video conferencing module will authenticate any subject through two factor
authentication (2FA) in order to ensure with the compliance standards dictated
by regulators.
- The
entire video conference is instantly recorded in a tamper proof audited record
within the same product against the respective entity. There is no way that
such recordings can be tampered with. The entire recording or list of
historical recordings can be played at any point in time. It records both the
subject as well as the caller from within the organisation so that the entire
meeting is on file.
- Going
beyond the requirements of some regulators, KYCP will conduct a facial
recognition check whilst conducting the face to face interview, not only with
the passport that you have of the respective entity, but with any identification
document that you have for that person storing the percentage recognition match
with each document.
- There
is no footprint on the subject’s device. The system requires no plugin or
additional modules. A subject receives a link that upon clicking will allow
them to start the conference instantly. No trace of video or any other data is
stored on the device used, but directly stored in KYCP.
Some clients
are now asking for the ability to send links to subjects directly without the
need to have operators standing by to conduct the interview both ways. This
would allow the organisation to send the client a list of questions which they
would be able to answer whilst being recorded. Such a record will then be
instantly saved within KYCP without the need of wasting extra resources to
attend through such conferences. Another idea that is being launched in one of
the upcoming releases of KYC Portal.
For further
information feel free to contact us on
sales@aqubix.com.