What is KYC?
Know Your Customer (KYC) refers to the process whereby a business verifies a client’s identity and assesses their suitability or potential risks that may arise should they enter into a business relationship.
Why is KYC important?
KYC is important as it ensures businesses are doing their due diligence to ensure that they know their customer prior to entering into a legal agreement. The primary aim is to alleviate acts of money laundering and other criminal activities.
What is Customer Due Diligence?
Customer Due Diligence or CDD, is the process where relevant information about the customer is collected and evaluated for any potential risk for the organization or money laundering/terrorist financing activities.
How can technology help with KYC?
Integrated technology is critical in helping companies across the KYC lifecycle. Greater speed, efficiency and accuracy in verification, screening and monitoring helps institutions manage risk better. It can also have a positive impact on the customer experience.
What is CLM?
Client Lifecycle Management is the digital orchestration of a clients journey through every stage of their lifecycle from initial client onboarding and KYC to ongoing monitoring, ongoing due diligence and perpetual KYC, to ensuring compliance with other regulatory frameworks such as ESG, Credit Risk, Responsible Gaming etc..
What is KYC Portal CLM?
KYC Portal CLM is an award winning, Client Lifecycle Management platform which caters for the end-to-end process of due diligence and KYC processes. From the time you onboard a subject through till when that relationship ends, KYC Portal is working around the clock to alert you on risk in real-time (pKYC). The system has a powerful risk scoring engine allowing you to define your regulatory process at a product or service level, embedded document management system, inbuilt workflows and much more.
KYC Portal CLM is the only fully dynamic no code Client Lifecycle Management platform on the market, to date.
Click
here to read more about our unique product features.
Is KYC Portal another screening service provider?
We get asked this quite a lot and the simple answer is no. Screening services are just a very small step in the overall KYC journey. KYC Portal encompasses the entire KYC/CDD process, through seamless integration with any 3rd party data provider.
When was KYC Portal launched on the market?
KYC Portal was launched on the market in February 2017 at the Finovate Europe Conference in London.
Where are your offices based?
We have offices in Malta and London.
Feel free to send us an
email or give us a call on 00356 2141 1400 / 0044 (0) 114 392 0015 if you would like more information. Alternatively, more details on our office locations can also be found
here.
How does KYC Portal help businesses remain compliant?
Due diligence requires that you not only keep your processes updated with new regulations, but also ensuring that you are compliant with all your past subjects. KYC Portal allows you to focus on the manual tasks that need to be done, as it will automatically alert you when there is something that needs looking into through notifications. Notifications keep an overview of all that needs to be done in a timely and real-time fashion. Instant alerts on risk exposure, missing documentation based on real-time data, instant alerts on AML issues, real-time alerts on the exposure of PEPs, sanctions and similar data sets, upcoming reviews, and many more aspects that it would be impossible to manage all manually.
Which industries are using KYC Portal?
KYC Portal can be used by any business that is required to conduct KYC and due diligence on their subjects.
The industries using KYC Portal include, but are not limited to:
- Banking
- Financial Services
- Corporate Service Providers
- Legal Services
- Gaming
- Payment Providers & Cash Management
- Oil & Gas
- Logistics
- Fund Services & Wealth Management
- Mining & Geology
- Transportation
More info on the industries we serve can be found
here.
Some of our esteemed clients are:
- The Royal Bank of Scotland International
- Bank of Valletta
- Lombard Bank
- Fin XP
- Fenlex Corporate Services Limited
- ARQ Group
- Arie Capital Banking Group ACBM
Will your support team update KYC Portal as regulations change?
No,
the client is responsible to update KYC Portal with any regulatory changes.
Can KYC Portal be used for both B2B and B2C onboarding?
Yes, KYC Portal can be used for both B2B and B2C onboarding.
Is there a limit to the number of subjects you can onboard in KYC Portal?
There is NO limit. In fact, we have one customer who has onboarded over 5 million subjects through KYCP.
How much does KYC Portal CLM cost?
We have 3 price packages. The cost of KYC Portal CLM depends mainly on the number of concurrent users.
What are KYC Portal’s unique and innovative features?
KYC Portal has a fully dynamic configuration engine that allows your compliance team to tweak the entire regulatory process, not only at company level but also at service and product level.
KYC Portal is embedded with multiple direct client communication tools; the ability to start a chat or an audio call, as well as face-to-face video interviews. The ability to send emails directly from KYCP to the client requesting them to upload documents or fill out any pending forms. You can also give your client full access to create their own company structure chart, through the Customer Outreach Tool (COT).
Are new features available at an additional cost?
No, an update with new features is released every quarter however, at no additional cost. These will be covered by the yearly fee.
Where is KYC Portal installed/hosted?
Clients have the option to either purchase KYCP and install / deploy it within their own infrastructure (this could be both on a local infrastructure of physical servers and virtual machines as well as if it was on the Cloud subscription that the client already owns and manages) or else opt to have KYCP offered as a Software as a Service (SaaS on our Azure managed instance).
Can KYC Portal be integrated with internal systems or third-party solutions?
Yes! Through our fully rest API, you can integrate KYC Portal with your own internal systems or with any 3rd party data providers on the market, such as screening services, document verification, company house data etc.
More info on this subject
here.
Do you offer Transaction Monitoring?
KYCP integrates with the transactional database, with all the AML rules and triggers, which the client can define, in any Transaction Monitoring Tool on the market. It alerts in real time and flags against applications, in KYCP, in real time. To which then, based on the type of AML trigger, with the rules engine, the client can decide what happens, they can increase the risk, escalate, if they want to block, if they want to act or move the application to the MLRO.
Does the system accommodate questionnaires?
Yes, KYCP allows you to digitize all your questionnaires into the system, link them to entities etc… and there is no limit as to how many questions you create in one questionnaire.
How does the system handle documents?
The document management module in KYCP allows you to centralise all documentation on any entity within KYC Portal itself. You can view any document in the embedded secure viewer that handles anything from scanned images to PDF, MS Office documents etc. It also highlights which documents are expired or are about to expire and if the user has the respective rights, the system also allows for downloading of the document to your device.
Do you provide ongoing support and training?
Yes, we have a ticketing support system to handle any issues you may encounter and as for training, besides one on one training during the configuration process, we also have an online repository of training videos and step by step guide documents.
How can I book a demo of the system?
Before booking in a full product demo, we like to start off with a 30 minute discovery call where we will aim to understand what you are looking to get out of our solution. Once the discovery is done, we will book in your 1 hour customised demo.
A discovery call can be booked by simply clicking this
link.
Has KYC Portal won any awards?
Yes, for the full list of awards won by KYC Portal, please have a look at the list
here.
Do you have a referral programme?
Yes, we do! If you know of an organisation who may benefit from implementing KYC Portal CLM, kindly get in touch with our BDM (Nickii Mallia
nmallia@kycportal.com) for more information. We will review the prospect and if it leads to a successful sale, you will receive commission as a Thank You!