The peace of mind and comfort afforded by remote, yet face-to-face, customer interviews
Face-to-face interviews with subjects being assessed are generally considered as mandatory for Enhanced Due Diligence. This, however, is often not possible due to operational, geographical or time constraints.
KYCP includes a gamechanging, proprietary embedded video conferencing solution, with automatic recording. Through a system-generated secure link with a calendarised date and time invite, a full, in-person interview can be carried out on any internet enabled device to further augment the validity of the due diligence process.
As with all interactions on KYCP, all recordings are fully included in the end-of-process audit trail, stored using secure encryption and cannot be accessed directly, modified or tampered with.