This includes any type of activity from viewing the
application, opening the organigram as well as the editing of a field (with previous
and new values of the field itself). Each note is timestamped together with the
user who did the respective action. Also in this NOTES section users are able
to add manual comments / notes at any point in time. The NOTES section shows
all of these in a chronological order (most recent first).
Due to the sheer volume of audits within such a section,
this new feature focuses on being able to filter and search in such an audit
based on various criteria. One can access this feature by clicking on the top
right LENS SEARCH icon sitting in the NOTES section of the application. Once accessed
a search panel appears with various filter options.
The criteria for such a filtering module include the
following:
- Category of the Note: This offers three
options. Escalate refers to any note that relates to an ESCALATION of the
entity or an application. The SYSTEM option filters all the notes that were
generated automatically by the audit of the system itself. The USER ADDED
filters those notes that have been added manually by a user.
- Type: The value of this field varies
based on what one chooses in the Category of the Note. This groups the types of
notes based on the type of action done. Whenever there is a note LEGACY, it
refers to any notes that were available prior to the launch of this feature.
- Users: Allows to filter on notes created
by a specific user in the solution.
- Exposed in COT: KYC Portal CLM allows the
user to expose notes to the counterparty in the Customer Outreach Tool. This
filter allows you to choose the ones that have been exposed to the
counterparty.
- Note For: This is based on whether the
respective note is relating to the APPLICATION level, the ENTITY within this
Application or else to the ENTITY across Applications.
- Date From / To: This allows you to filter
the results based on the date and time that the note was recorded in the audit
of the application or entity.
- Text: This is a free text field that
allows the user to input a “text” value. The filter will work on finding the
respective text within any NOTE in the application or entity.
This level of detail is also available in the reporting
engine when one creates a report grouped on NOTES. Once this option is chosen
you can filter on the type of note.
This new feature helps in being able to search
through the entire audit of an application in a faster and easier manner. It
allows to focus on specific areas of the audit on all the different parameters
relating to a NOTE.